XR-Based Remote Collaboration Platform

Remote

Remote delivers real-time expert support and AR pointing with multi-device connectivity. With secure sharing and multilingual communication, it enables faster and safer teamwork across industries.
Key Features

-Real-Time Expert Support: Connect instantly with specialists for faster troubleshooting.

-AR Pointing & Guidance: Provide clear visual instructions for safe and accurate operations.

-Multi-Device Compatibility: Seamlessly works with smart glasses, mobiles, PCs, and cameras.

-Multilingual Collaboration: Supports 13 languages for global teamwork.

System Architecture

Remote sessions operate in a secure networked environment, ensuring safe communication and collaboration. Media and data can be shared in real time while maintaining enterprise-level security.

Deployment & Licensing

Available as a licensed software with flexible deployment, including floating license options for scalable use.

Support & Maintenance

Regular updates and technical support ensure system stability, compatibility with new devices, and long-term performance.

Crisp Image Quality and High Frame Rate

Allows for intuitive understanding of on-site conditions and enables quick response in case of issues.

Accurate Work Guidance through Pointing

Provides clear instructions using 2D or 3D pointing, depending on the situation.

Reliable System Setup Based on Client Network Environment

Enables secure and stable system implementation.

Heterogeneous Smart Device Support for Diverse Work Environments

Compatible with a wide range of smart devices, including PCs, mobile devices, smart glasses, body cams, and quadruped robots.

Versatile Camera Integration for On-Site Conditions

Supports integration with various cameras, such as action cams and endoscopic cameras, to adapt to diverse on-site environmental conditions.

Simplified Connection Process for Enhanced Accessibility

Unnecessary connection steps are removed, allowing for easier and more convenient use.

Support for Various Recording Functions

Enables work documentation and verification through diverse recording features.

Fast and Accurate File Sharing

Allows on-site workers to share files in various formats through the collaboration board.

Interpretation for Seamless Collaboration with Multinational Colleagues

Supports multiple languages, enabling smooth communication and collaboration with colleagues from diverse nationalities.

Access Control for Enhanced Security

Administrators can individually manage participant permissions.

Remote Camera Control for On-Site Work Convenience

Administrators can remotely adjust workers’ camera settings, enabling easy collaboration even with inexperienced personnel.

Dashboard Features for Administrators

Administrators can review collaboration activities through the dashboard page.

Support for Various Smart Glasses Depending on Work Environment

Compatible with a wide range of the latest smart glasses.

Thermal Imaging Transmission for Diverse Inspections

Video can be transmitted using the thermal camera on smart glasses.

Selecting Peer Video on Smart Glasses for Efficient On-Site Support

Allows users to select and view peer video directly from smart glasses.

Remote Control of Smart Glasses Screen for Quick Remote Support

Leaders can remotely control the screen of smart glasses users.

Background Pointing for Intuitive Task Instructions

Leaders can provide instructions on smart glasses screens using background pointing.

Multi-Target Tracking

Using high-performance object learning and posture detection & tracking technology,

it can track multiple targets simultaneously.

Leader Role Transfer for Continuous Collaboration

The leader can delegate their authority to another user.

Collaboration Scheduling for Improved Work Efficiency

Collaboration sessions can be scheduled to start at the desired time.

Easy License Management with Floating License

Licenses can be used freely up to the allocated number without separate management, making license administration much simpler.

N-to-N Multi-Party Collaboration Support

Enables real-time collaboration among multiple parties in an N-to-N format.

N o w   y o u   c a n   s o l v e   p r o b l e m s   w i t h o u t   h a v i n g   t o   b e   o n - s i t e !

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On-Site Workers and Managers

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Manufacturers

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Construction and Engineering Fields

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Technical Support Departments

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On-Site Workers and Managers

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Manufacturers

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Construction and Engineering Fields

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Technical Support Departments

FAQs

Q. Is AR pointing supported on all devices?

A. It is supported on mobile devices and PC web that support AR.

Q. How many languages are supported for real-time translation?

A. A total of 13 languages are supported, including Korean and English.

Q. Can external users without a license also participate in collaboration?

A. Yes, external users can join collaboration sessions by using the guest invitation feature.

Q. Where are image files and other uploads through the Remote collaboration board stored?

A. They can be downloaded via [More → File List] in the collaboration room. However, in the rental version, files are not saved separately once the collaboration session ends.

Q. When logging in with a QR code, a login failure message appears. What should I do?

A. Please make sure you are connected to the internet (e.g., via Wi-Fi), then follow the path below and check if the setting is enabled:


MY PROGRAMS → SETTINGS → System → Date & time → Use network-provided time zone → Set to current region

Q. How can I install VIRNECT Remote?

A.

1. Google Play Store
- Go to Google Play Store → Search for ""VIRNECT Remote"" → Install the VIRNECT Remote3 app

2. Direct APK Installation
- Go to the VIRNECT Download Center → Download the mobile APK → Install the APK

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